The antithesis of Gemba
This morning was 14 degrees Fahrenheit, yet the sun showed off its superpower by making the recent 4 inches of snow sparkle in every...
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Feb 26, 20235 min read
A problem brought to you may not need your help to solve.
My mother, sister, and I were conversing recently through Facetime while sipping on our coffee-flavored coffee of choice. And as mothers...
Jan 29, 20235 min read
Consider rebranding your supply chain meeting.
Regardless of the business sector, meetings intended to review the supply chains have become just downright depressing. Sit down with any...
Oct 30, 20224 min read
Looking back, I guess it was a sightless turn
I was talking to a friend lately about the melancholy moments in a professional career that became influential turns when looking back....
Jul 17, 20224 min read
You just drifted. Stay focused.
Organizations are becoming more connected than ever before with the complete office packages of Microsoft or Google. We can work on...
Mar 7, 20224 min read
Who is your department's helpline for projects?
My zipper broke on my winter jacket the other day and I was able to contact the manufacturer, work through a claim, and have it repaired....
Feb 28, 20222 min read
What is operational empathy? Part 2.
Before getting into the definition of operational empathy as a continuation of Part 1, I want to describe a mindset that we realized we...
Feb 20, 20222 min read
What is operational empathy? Part 1.
A decade ago, I was part of a team training Overall Equipment Effectiveness (OEE) to a group of middle and upper management. The audience...
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